Frequently Asked Questions
Below you will find answers to common questions regarding our distribution partnerships, logistics, and corporate policies.
How does WD Global protect my brand?
We are more than just a retailer; we are brand stewards. We strictly adhere to your MAP (Minimum Advertised Price) policies and quality control standards to ensure your brand’s integrity is never compromised in the marketplace.
What is a return policy?
To ensure the safety and “chain of custody” of our inventory, wholesale orders are generally final. However, if any items arrive damaged or defective, we will facilitate a prompt replacement or refund in accordance with the manufacturer’s warranty.
What payment methods do you accept?
We process B2B payments via Wire Transfer (ACH), Direct Deposit, and major Business Credit Cards. For long-term partners, Net-30 invoicing terms are available subject to credit approval.
Do you sell to third-party marketplaces?
We operate primarily as a direct retailer. However, we are experienced in the Amazon FBA ecosystem and only sell on marketplaces where we are fully authorized by the brand owner to do so. We do not support “gray market” reselling.
MAP Policy Compliance
We strictly enforce Minimum Advertised Price policies to protect your brand value and ensure market stability.
Dedicated Support
Our US-based buying team is available to coordinate logistics, orders, and inventory management efficiently.
Brand Stewardship
We view ourselves as an extension of your team, treating your products and reputation with the care they deserve.
Operational Guidelines
We utilize a secure, climate-controlled facility to store inventory. Our team performs quality checks upon arrival and uses commercial-grade packaging to ensure every product reaches the customer in pristine condition. We track every unit from receipt to final sale.
WD Global Trading is a fully registered US entity (LLC) compliant with all federal and state regulations. We are ready to provide our Resale Certificate, W-9, and EIN documentation immediately upon request to facilitate a smooth onboarding process.
We utilize advanced inventory management software to monitor stock levels in real-time. This allows us to forecast demand accurately, place timely reorders, and prevent stockouts, ensuring a consistent revenue stream for our brand partners.
